This photo is all in the story. Monday morning I woke early, prepared for work, grabbed my stuff, and headed for the door. Big problem... the lock was jammed and I was stuck inside my 4th story apartment. I called the head of housing on his cell phone. "I can't help you for at least 20 minutes, "he said. "I'm stuck in traffic." After 30 minutes, the doorbell rang. I thought it was the rescue squad but soon found it to be the lady who cleans my dishes twice weekly. With my vast knowledge of Spanish, I was unable to explain the problem to her. She stood on the outside of my door for 10 minutes, no doubt wondering why I wouldn't let her in. Looking through the keyhole I could see her and occasionally she would say her name, "Esparanza," to remind me she was outside. Nothing I said could convince her I was stuck. At one point I grabbed my Spanish dictionary and used it to explain (in my best accent) that the door did not work. "Cerradura no trabajar!" In response, I got, "No. Esparanza!" Fortunately maintenance soon arrived and let me out. Last year the resident of this apartment got stuck 6 times. They said they had fixed it but then again they say a lot of things I naively believe.